Subscription & billing

Open Settings, then select Billing. Only the Owner can access billing settings. Billing is managed separately for each venue. Check that the correct venue is selected before changing its subscription.

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View the current subscription

The page shows:

• the selected venue;
• the current plan and billing period;
• the subscription status;
• the trial end date or remaining trial days, when applicable;
• any scheduled plan change or cancellation.

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Start a subscription

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Change the plan

Choose a different option under Plan and billing period, then select Change subscription.

• changes made during the trial apply immediately without changing the trial end date;
• upgrades within the same billing period apply after payment;
• other changes apply at the end of the current billing period.

If a change is scheduled, the page shows its date and the future plan. Select Keep current plan to cancel that scheduled change.

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Payment method and invoices

Select Payment and invoices to open the billing portal. From there, you can manage the payment method, review invoices, and manage the subscription options provided by the portal. If a payment fails, select Resolve payment and update the payment method before the displayed deadline. Access to the venue may be suspended after the grace period.

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Scheduled cancellation

When a cancellation is scheduled, Mutfaaq displays the date on which the subscription will end. The venue remains accessible until that date. Select Keep subscription before the end date if you want to resume renewal.