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An ownership transfer changes the Owner of a venue without deleting its menus or other venue data.

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Request a transfer

Ownership transfers are currently initiated by a Mutfaaq administrator. Contact the Mutfaaq team and provide:
  • the venue to transfer;
  • the new Owner’s email address;
  • the language to use for the invitation email.
The venue remains with its current Owner until the invitation is accepted.
A venue with synchronized menus linked to another venue cannot be transferred. Detach those synchronized menus before requesting the transfer.

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Accept the invitation

The future Owner receives an email containing a secure invitation link. The invitation is valid for 7 days.
1

Open the invitation

Open the link sent to the invited email address and check the venue name and expiration date.
2

Use the invited email address

If an account already exists, sign in with the exact email address that received the invitation.If no account exists, create the Owner account from the invitation page.
3

Accept ownership

Select Accept ownership. The transfer only takes effect after this confirmation.

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After the transfer

  • the invited person becomes the venue’s new Owner;
  • the previous Owner loses ownership of that venue;
  • the venue, its menus, and its associated data remain in place;
  • existing Managers remain attached to the venue.
Ownership is transferred only for the selected venue. Other venues belonging to the previous Owner are not affected.